[关键词] 图书馆 参考咨询服务 读者权益
[分类号] g252[文献标识码] a
the research on readers’ rights in library reference and inquiry service
ke pingzhou jing
business school of nankai university,nankai university ,tianjin 300071
[abstract] through the analysis of the status quo of the research on library reference and inquiry service, the paper summarizes the perspective of readers’ rights in the domestic library field at present, puts forward the understanding of meaning and content of it. in addition, the paper begins with reference and inquiry service, analyses the implement and existing problems of readers’rights in the reference and inquiry department, generalizes five aspects which affect the realization of readers’ rights, and creatively makes a few suggestions in order to better promote the realization of all kinds of rights, further enhance the efficiency and quality of reference and inquiry service.
[keywords] libraryreference and inquiry servicereaders’rights......